Welcome to Sendbird Desk Knowledge Base👋 ! At our Knowledge Base, you can find the most up-to-date functionalities of Desk features and the best practices in using Sendbird Dashboard with other essential materials that can help you build a more powerful service with Sendbird Desk.


Agent level based auto ticket routing

It's now available to define the maximum number of routed tickets based on the agent level.

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In-ticket chat message deletion

Stay secure and compliant with privacy regulations by removing a sensitive chat message from a closed ticket.

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Desk Overview

Sendbird Dashboard for Desk

Samples and Docs